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Fonthill House Luxury Care Home Our People

Night Care Assistant

A Different Quality of Care
Fonthill House Luxury Care Home Our People

Alternate Weekend Receptionist

Fonthill House – Fonthill Care (Harry Park) Limited – St Albans

We are now looking for a weekend receptionist to work every Saturday and Sunday to support the Home by promoting a good public image at the first point of contact and to promote a strong customer focus, whilst providing marketing support to the manager.

Job Duties:

  • Provide secretarial support to the manager and, when appropriate other staff, including diary management, word processing, photocopying, filing and maintaining personal records.
  • Welcome residents and visitors to the Home and ensuring they are following the correct Covid -19 guidelines before entering the home.
  • Ensure that the health and safety of residents and visitors to the home is maintained by asking visitors to sign in/out
  • Act as reception providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach.
  • Make arrangements for visits of potential residents and their families, completing relevant documentation and escorts them during the visits.
  • Assist the Administrator when required and carries out duties whilst administrator is away from the home.
  • Attend staff meetings and staff training sessions as necessary.
  • Adhere to home policies and procedures.
  • Take the minutes at the staff meetings or other meetings as required.
  • Actively market the home
  • Engage with the Activities Coordinator to ensure a varied program of events inside and outside of the home, that can be used to market the home positively.
  • Attend church with the residents on Sundays

Additional information:

  • All Applicants must be double vaccinated and have had their booster.

Working Hours:

You are required to work alternate weekends (Saturday and Sunday) 8.00-18.00

20 hours per week

Job Type:

Part-time

Salary:

£9 per hour depending on experience 

Job Location:

St Albans, Hertfordshire

Fonthill House - St Albans

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