WELCOME TO FONTHILL HOUSE
A DIFFERENT QUALITY OF CARE
Fonthill House is a purpose built care home in St Albans with a unique and revolutionary ethos. Family-owned and family-run, we have a passion for care and believe that all our residents deserve the best of everything.
We have set new standards with our care home and home care services, both being rated “Outstanding” by the Care Quality Commission.
SHORT & LONG TERM CARE
Complex care needs managed at Fonthill
The Fonthill nurses and therapists are experienced in caring for people with the most complex of health needs including all aspects of rehabilitation, medicine administration, health monitoring, venepuncture, enteral feeding, wound management, urology and the management of long term conditions. Our nurses are equipped to provide Doppler assessments for arterial disease, compression bandaging, bladder scanning, syringe drivers, intravenous therapies and are trained in the use of oxygen.
At Fonthill House we are experienced in anticipating changing health needs and unpredictable conditions. We liaise with GPs, consultants and specialists to plan and adapt care as your health needs change. We try to avoid hospital admissions, however if necessary our relationships with the local hospitals ensure efficient discharge planning.
PALLIATIVE & END OF LIFE CARE
Awarded “Beacon” status for EOL care by the Gold Standards Framework
Dr Waites and our nurses are experienced in end of life care planning and symptom control, their aim, to avert a crisis and prevent unnecessary hospital admissions. Yours and your family’s wishes are discussed in detail to understand how you can be kept most comfortable.
RECOVER & RECUPERATE
Our wonderful team will get you back on your feet
After a fall, a hospital stay or a medical procedure, a great start to recovery and rehabilitation is absolutely crucial. Fonthill House offers short-term convalescent care: it’s a proven way to get you back on your feet, faster. Fonthill’s dedicated staff deliver the highest quality of bespoke care. Our friendly and welcoming team are experienced in helping with all levels of care, from routine assistance to more complex needs.
FONTHILL CARE AT HOME
We can help you at home too
Fonthill are able to provide care packages in your home, this ensures continuity of your care. We are able to provide scheduled daily visits or live in carers. Our home care packages are managed by our experienced district nurses who are on hand should you require nursing care.
Caring for people over the age of eighteen
We are a home for anyone over the age of 18 who requires nursing or residential care, long or short stay. Our team have gained an excellent reputation for caring for older adults and we are delighted to be able to provide the same high standards for younger adults too.
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A CAREFULLY CHOSEN TEAM
DR LOUISA WAITES
FONTHILL HOUSE RESIDENT GP
Based at Fonthill House Dr Waites responds quickly when our residents need to see a GP.
Our nurses communicate daily with Dr Waites in order to diagnose and treat both acute and chronic health concerns. This proactive approach helps to maintain residents’ well-being and allow early detection of illnesses that may lead to unnecessary hospital admissions if treatment were delayed. Medication reviews, health assessments and psychological support are regularly combined to manage both physical and mental long term conditions, adapting care to the individual as change occurs.
Dr Waites’ particular passion and interest is in palliative and end of life care. The Fonthill multidisciplinary team work closely together to provide compassionate & holistic care as people approach this phase in what can be an uncertain time for residents and families.
DIRECTOR OF NURSING
Caroline worked in the NHS for 20 years before joining Fonthill Care. In her most recent post she was responsible for the provision of all district nursing across St Albans. Caroline’s role involved managing community matrons, specialist palliative care nurses, community nurses and therapists dealing with complex health issues in the local community.
Caroline began her NHS career by training as a registered adult nurse at Preston University in 1995. She later completed a Post Graduate Degree in District Nursing at London South Bank and has held a number of senior clinical and managerial posts in various specialities.
Helen qualified at the university of Hertfordshire in 1997 her main background being in Acute medical nursing. During her career she gained extensive experience in coronary care and later worked for the hospital bank whilst her children were small, working mainly in A and E in an Intermediate care rehabilitation setting.
Helen joined Fonthill in 2015 adding to the variety of expertise already within the nursing team.
With 10 years nursing experience in the NHS qualifying at Hertfordshire University in 2008. Kelly gained experience in acute medicine and specialist nursing skills before taking a role as a community nurse. She now commands skills and knowledge of continuing health care, chronic wound management and advanced clinical assessment.
With 15 years nursing experience in the NHS, most recently leading a team of district nurses. Her expertise includes palliative care and management of complex long term conditions. Qualifying at Hertfordshire University in 2003 she went on to gain a Post Graduate Degree in Emergency Care, working 5 years in A&E. Nicola then went on work as a bariatric specialist nurse at Luton & Dunstable hospital.
Olivia graduated from Bucks New University with a first class honours degree. She worked in care for five years prior to qualifying as a nurse, working in hospitals and community settings, specialising in elderly care, learning disabilities and neurological rehabilitation. Olivia trained as a nurse gaining experience at the Royal Liverpool Hospital in A&E and acute trauma, before working as a staff nurse on the Acute medial assessment units and A&E at Watford General Hospital.
Evie has been an integral part of the Fonthill team being with us since the start and developing a strong working knowledge of the home. She is always available and happy to help with the smooth running of all departments – a great contact for dealing with issues or planning needed to make your stay with us as enjoyable as possible.
Claire graduated from King’s College London with a degree in Nutrition & Dietetics (HCPC Registered). She trained at Guy’s and St Thomas’ and the Royal Free, gaining clinical experience in nutrition support, elderly care, adult food allergy, gastroenterology, food intolerances, diabetes, enteral feeding and cancer. Claire has worked at Fonthill since 2015 and provides tailored nutritional advice to promote health, prevent disease and maintain quality of life.
Mei graduated with a first class honours degree in physiotherapy in 2007. She has worked extensively in the NHS with particular experience in elderly care, orthopaedic and respiratory conditions. Mei’s main focus at Fonthill is to help maintain each resident’s optimum physical function and advise care staff on how best to achieve this.
GOLD STANDARDS FRAMEWORK
Fonthill House in St Albans, Hertfordshire, has been awarded ‘Beacon’ status for ‘End of Life and Palliative Care’ by the Gold Standards Framework.
NEW FRIENDS & NEW HORIZONS
Great friendships form not only among residents but also between residents and staff.
Walk around Fonthill House on any given day (our coffee shop is open to the public and everybody is welcome) and in the music lounge you might see Joan playing the piano or pop into our bright art studio to see Lola working at her easel. Outside in the Fonthill gardens (opened by Charlie Dimmock) you might find Peggy and Hilda tending the rose bushes.
All of this bustle, fun and camaraderie is in stark contrast to the isolation, loneliness and lack of support that many elderly people can feel while living at home alone. Instead of a single visit from a carer each day, Fonthill residents find themselves immersed in a real community with beneficial effects for physical fitness and state of mind.
Real home cooking and appetising menus
Prepared by our team of expert Chefs in our restaurant.
Included in our holistic approach, is restaurant quality food prepared by our team of chefs. Everything is freshly prepared each day: we work with dietitians and nutritionists to create appetising menus which can be tailor-made for each guest. Freshly caught fish, the finest meats, nutritious smoothies and juices all help to improve well being, health and vitality.
A seasonal menu is served in our restaurant and head chef James takes great care to tailor the dishes to the style of food our residents enjoy. As health needs change, James (lead by Claire our dietitian) adapts the menus ensuring nutritious meals are served and enjoyed.
Once the food has left the kitchen Linda takes over front of house. She manages the waiting team in the restaurant, room service team and our coffee shop (where family and friends regularly dine with us). Everything served in the restaurant can be eaten in residents’ rooms. There are a selection of traditional teas and fresh cakes served in our coffee shop daily and cream tea served at 3pm in the coffee shop and to residents rooms.
Regular live music performances, classical, jazz, piano recitals and more.
Our music lounge is host to a variety of live musical performances, including talented (brother and sister) musicians Edmund and Elisa Jeffery. On Monday nights our choir, the Fonthill Nightingales, get together for a very relaxed sing-a-long.
The U3A (University of the Third Age) host monthly classical music appreciation meetings where residents can spend the afternoon enjoying the music followed by a discussion.
All of our rooms are fully furnished with en-suite wet rooms.
Our private rooms are always equipped with the correct bed for you. We use specialist beds and high-grade pressure relieving mattresses for residents with high care needs and more homely divans for residents with low needs.
Each bedroom has a its own call bell system to enable residents to request assistance from care staff or room service. Every room has a smart TV and high speed WiFi to enable the use of FaceTime to keep in touch with family.
ACTIVITIES AT FONTHILL HOUSE
From wine & canapés at 400ft to playing piano at the Ritz, Fonthill goes the extra mile to ensure our residents enjoy their stay...
A trip to the London Eye, tea at the Ritz, weekly drinks at St Michael’s Manor — Fonthill House is no ordinary care home. High profile visiting speakers, yoga and art classes are all just part of our full weekly programme of events.
A lifestyle to suit you and other like minded residents at Fonthill House. Our regular residents meetings create a forum for ideas deciding our next destination so our team can make them happen. We believe in always having something to look forward to.
Fully equipped and engaging lessons in our Art Studio.
Water colours, pastels, oils and mosaics are regularly used at a variety of lessons created by our art teachers. Beginners are always welcomed and regularly tell us how much they enjoy the experience.
Jessica started at Fonthill in 2013 when we first opened. She has worked in all departments including 2 years as a care assistant. She has a passion for art and really enjoys hosting the weekly quiz. Planning outings and events in the home, Jess has helped create an interesting and varied activities schedule.
Coco liaises with the residents to plan outings and events in the home. She studied broadcast journalism and enjoys film and theatre and regularly helps residents choose films to watch in our cinema.
MEET FRIENDS & DINE WITH FAMILY
Our full restaurant menu is available in our coffee shop for you and your guests.
Our coffee shop has been designed as a destination for our residents and their families. We regularly hold coffee mornings to create opportunities to meet up with other residents.
Our residents often enjoy a drink before dinner, catch up on whats in the newspapers or sit and warm themselves by the real log fire. On a Tuesday nights we hold a quiz in the coffee shop hosted by Jessica our activities coordinator.
On sunny days residents can sit outside and watch the world go by whilst enjoying a cream tea.
ROOF TERRACE & GARDENS
Perfect outdoor space to enjoy the sunshine.
Fonthill House is surrounded by three separate gardens and has a roof terrace on the first floor. During the summer months we have regular outdoor activities including gardening club with Paula (our gardener).
Our annual summer fete showcases the work created throughout the year by the residents in our art classes. The residents generously sell their work and donate the proceeds to charity.
Beauty & holistic treatments.
A perfect way to relax
Mandy, our in house massage therapist, is able to provide a range of treatments:
- Foot & leg massage
- Hand & arm massage
- Back, neck & shoulder massage
- Indian head massage
- Facial including cleanse, tone, moisturise & face massage
- Eye lash/eyebrow tinting
- Eyebrow tweezing
Keeping you looking good
Our hairdresser Sue quickly gets to know our residents and how they prefer to have their hair styled.
Fonthill nurses and therapists are experienced in caring for people with the most complex of health needs including all aspects of rehabilitation, medicine administration, health monitoring, vein puncture, enteral feeding, wound management, urology and the management of long term conditions. Our nurses are equipped to provide Doppler assessments for aterial disease, compression bandaging, bladder scanning, syringe drivers, intravenous therapies and use of oxygen.
Our nurses specialise in palliative and end of life care planning. We are accredited with the Gold Standards Framework, this aims to avert crisis and prevent unnecessary hospital admissions. You and your family’s wishes are discussed to understand how you can be kept most comfortable.
Our service aims to manage your care at home for as long as possible, a comprehensive care plan is created with you to fully address your care needs.
A DIFFERENT QUALITY OF CARE - TAILORED JUST FOR YOU
- Offer companionship and conversation
- Arrange appointments
- Help with travel arrangements
- Stimulate mental awareness
- Escort to appointments
- Assist with clothing selection
- Assist with entertaining
- Help with reading
- Participate with hobbies and crafts
- Monitor diet and eating
- Buy magazines, papers and books
- Rent and play films
- Plan visits, outings and trips
- Visit neighbours and friends
- Accompany to lunch or dinner
- Attend plays or concerts
- Attend club meetings and sporting events
- Record family history
- Discuss current or historical events
- Reminisce about the past
- Collect prescriptions
- Provide light housekeeping
- Dusting and vacuuming
- Help with washing and ironing
- Make beds and change bed linen
- Answer the door
- Organise wardrobes
- Take out rubbish
- Meal preparation and tidy away
- Check food expiry dates
- Supervise home maintenance
- Oversee home deliveries
- Care for house plants
- Assist with pet care
- Prepare shopping lists
- Help with general shopping
- Drop off dry cleaning
PERSONAL CARE SERVICES
- Help with bathing
- Assist with dressing
- Provide grooming
- Help with incontinence care
- Assist with eating
- Dementia care
- Alzheimer’s care
- Provide respite care
- Provide convalescence care
- Provide medication reminders
- Assist with morning/wake up
- Assist with evening/tuck in